M·A·C Select Loyalty Program (“Program”) U.S.A
FAQs

M·A·C Select is M·A·C’s consumer loyalty program, a makeup-lovers’ cult for the seduced, devoted and downright obsessed.

The Program is available to individuals who are legal residents of the United States (including its territories and possessions) and at least 13 years or older who provide and maintain a valid email address. Individuals who are between the age of 13 and the age of majority in their state of residence (“eligible minors”) must obtain the consent of a parent or legal guardian to join the Program.

You can join the Program by signing up with an Artist in a M·A·C Cosmetics owned and operated store in the United States (excluding Massachusetts), or at maccosmetics.com. You will need to provide your name, zip and email address. If signing up on the Site, you will need to create a password.

The M·A·C Select Loyalty Program has three tiers – Seduced, Devoted and Obsessed. For the year in which you enroll in the Program, Tiers are based on your calendar year spend on qualifying products and services, commencing with the first date after your enrollment on which you make a qualifying purchase using your Program membership identification number, and ending on or around December 31 of that calendar year.

Accounts were reset for calendar year 2017 on January 3, 2017. For example, if you enrolled in the program on February 1, 2016 and made your first qualifying purchase using your Program membership identification number on February 15, 2016, your Tier for 2017 will be based on your spend on qualifying products and services between February 15, 2016 and January 2, 2017. After the first year, tiers are based on a calendar year spend on qualifying products and services.

Each member tier has its own list of benefits.

SEDUCED

Become Seduced by signing up for M∙A∙C Select

• Exclusive limited-edition products
• Product samples
• Complimentary Standard Shipping
• An annual gift just for M∙A∙C Seduced members
• Your choice of a Lipstick, Lipglass or Single Eye Shadow with Back-to-M∙A∙C program (Return six empty M∙A∙C containers to receive your complimentary product**)
• Convenient Back-to-M∙A∙C Tracker (Return your empty containers to a M∙A∙C counter at your own pace, and we’ll track each one till you’ve returned all six)

DEVOTED

Unlock Devoted status by spending $150 or more in a calendar year*

• Enhanced product samples
• Exclusive limited-edition products
• A head-start on shopping selected collections
• Complimentary M∙A∙C Select express makeup application
• Complimentary two-day expedited shipping ($50 minimum purchase required)
• An exclusive annual gift just for M∙A∙C Devoted members
• Your choice of a Lipstick, Lipglass or Single Eye Shadow with Back-to-M∙A∙C program (Return six empty M∙A∙C containers to receive your complimentary product**)
• Convenient Back-to-M∙A∙C Tracker (Return your empty containers to a M∙A∙C counter at your own pace, and we’ll track each one till you’ve returned all six)

OBSESSED

Unlock Obsessed status by spending $500 or more in a calendar year*

• Exclusive limited-edition products
• Enhanced product samples
• Be the first to shop selected collections
• Try new products before anyone else
• Two complimentary M∙A∙C Select makeup applications
• Complimentary two-day expedited shipping ($50 minimum purchase required)
• A deluxe annual gift just for M∙A∙C Obsessed members
• Your choice of a Lipstick, Lipglass or Single Eye Shadow with Back-to-M∙A∙C program (Return six empty M∙A∙C containers to receive your complimentary product**)
• Convenient Back-to-M∙A∙C Tracker (Return your empty containers to a M∙A∙C counter at your own pace, and we’ll track each one till you’ve returned all six)

*On qualifying purchases
**Excludes stores in Massachusetts. Up to the value of $17. Does not include special deco packaged products or Viva Glam products.

No purchase is required to join the Program. When you join the Program, you are automatically placed in the Seduced tier and qualify for Seduced benefits.

Some Program benefits require a purchase to qualify for the benefit. Purchases of $150 or more in a calendar year are required to advance to the Devoted tier and qualify for Devoted benefits. Purchases of $500 or more in a calendar year are required to advance to the Obsessed tier and qualify for Obsessed benefits.

To earn Program benefits, you must be enrolled in the Program, you must provide your Program member identification number at the time of the purchase, and purchases must be made on qualifying M·A·C Cosmetics products or services in M·A·C Cosmetics owned and operated retail stores in the United States (excluding Massachusetts), or on the Site. Qualifying purchases include regular priced merchandise and services, and exclude gift cards, sales tax, state fees, shipping charges, delivery charges or other excluded charges and/or purchases specified by us from time-to-time, including, but not limited to, certain charitable products where funds are donated to M·A·C Aids Fund or any other charitable organization, value sets, select premium products and services, and other specified products.

Program tiers are based on your calendar year spend at M·A·C Cosmetics owned and operated retail stores in the United States (excluding Massachusetts), and the Site. In January of each year, your membership level will update based on the dollar amount you spent on qualifying products and services during the previous calendar year and your spending eligibility will be reset at zero for the new calendar year. For example if you spend $200.00 in a calendar year on qualifying purchases, your account will update to Devoted status in January of the following year. Your spending will be set at zero and start accumulating with each qualifying purchase from on or around January 1 of each calendar year. In 2017, your spend will reset to zero on January 3, 2017. During each calendar year, you can unlock a higher loyalty tier by spending the amount required on qualifying products and services to be eligible for that tier.

It may take up to 7 days for eligible purchases and other Program activities to post to your account.

Your membership level and account status is accessible in your account online or with an Artist in a M·A·C Cosmetics owned and operated store in the United States (excluding Massachusetts).

You identify your M·A·C Select membership by providing your email address to an Artist in any M·A·C Cosmetics owned and operated retail store in the United States (excluding Massachusetts)

Because we share your commitment to the environment, M·A·C Cosmetics accepts returns of its primary packaging through the Back to M·A·C Program. As a M•A•C Select member, by returning 6 M·A·C Cosmetics primary packaging containers to a M·A·C Cosmetics owned and operated store in the United States (excluding Massachusetts), you’ll receive a free M·A·C Cosmetics lipstick, lipglass or single eye shadow (up to $17) of your choice as our thanks to you (Does not include special deco packaged products or Viva Glam products). Products provided at no charge cannot be returned or exchanged.

To make participating in the Back-to-M·A·C program easier for you, M·A·C can collect M·A·C Select members primary packaging as you go. This means you can return, 1, 2 or more primary packages to a M·A·C Cosmetics owned and operated store in the United States (excluding Massachusetts) and we’ll track them until you reach 6 and qualify for a complimentary Back-to-M·A·C product. Once you have reached 6, you can come into a M·A·C Cosmetics owned and operated store in the United States (excluding Massachusetts), and you’ll receive a free M·A·C Cosmetics lipstick, lipglass or single eye shadow (up to $17) of your choice as our thanks to you (Does not include special deco packaged products or Viva Glam products). Products provided at no charge cannot be returned or exchanged.

M·A·C Select members receive a thank you gift offer every year in their anniversary month. The month that you first joined M·A·C Select by creating an account through the Site or providing your details to an Artist in a M·A·C Cosmetics owned and operated store (excluding Massachusetts), is your anniversary month. You can redeem your gift benefit at checkout in a M·A·C Cosmetics owned and operated store in the United States (excluding Massachusetts) or on the Site. A limit of one gift per member limited to the member’s anniversary month only, will be offered and cannot be transferred, delayed or returned. Your Anniversary gift will first be available the year after you join M·A·C Select and every year thereafter if you maintain an active member account.

Your preferred store is the store you have selected as your favorite and most often visited M·A·C Cosmetics owned and operated store in the United States (excluding Massachusetts). You can update your preferred store in your account on the M·A·C Cosmetics Site. By selecting your preferred store we can send you updates and invitations exclusively for that store.

Your complimentary shipping for online shopping is automatically applied when you login to your M·A·C Cosmetics account. No minimum purchase is required for Seduced member shipping benefits.
For Devoted and Obsessed member expedited shipping benefits, a minimum purchase of $50.00 is required to qualify. All purchases for Devoted and Obsessed members under $50.00 will receive free standard shipping.

Exclusively for our Obsessed and Devoted members, from time to time you will be offered early access to shop select collections before they are offered for sale to the public. Qualifying members will receive email invites when these offers are made available. Members must login to their accounts to redeem this benefit. These offers are available for a limited time and quantities are limited.

Exclusively for our Obsessed and Devoted members, complimentary makeup applications can be booked at participating M·A·C Cosmetics owned and operated stores in the United States (excluding Massachusetts). To book your complimentary makeup application, contact your local store and provide your name, email and preferred contact phone number. Makeup applications are subject to availability and must be booked in advance. Click here to find your local store.

You can manage your email preferences in your account through the Site and from the link at the bottom of each email communication. Email communications from M·A·C Cosmetics tell you about exclusive opportunities, benefits, the latest collections from M·A·C Cosmetics and much more.

You can update your information by logging into your account online in the profile section. You can find more information in our Privacy Policy.

You can reset your password by selecting ‘Forgot Password’ at the login page.

If you have questions related to your membership account, please contact Customer Service on 1.800.588.0070 from within the U.S.A. or via email MAConlineService@maccosmetics.com.

Unless you already opted in to additional and other uses of the information you provided at the time you enrolled in the Program, your information will be used to provide you with services and offers related to the Program including identifying your membership to provide you with a program tier and corresponding benefits. You can find more information in our Privacy Policy.

By becoming a Program Member, you or your parent or legal guardian, if you are an eligible minor, agree that you/they have read, understood and agree to be bound by the Program terms & conditions and by any changes or modifications we may make.

Please refer to the M·A·C Select Loyalty Program: Terms and Conditions of Participation for the full list of Program terms.

Membership will expire if a member is inactive for a period of 24 months or more. You can reactive your account after this period by logging into your account. Back to M·A·C.

M·A·C Cosmetics, in its sole discretion, can terminate any Member for any reason including, but not limited to, any failure to comply with the Program terms and conditions and/or our website terms and conditions.

If your membership is terminated or expires, any rewards or benefits in your account will automatically terminate.

Yes. We may, in our discretion, cancel, modify, restrict or terminate the Program or any aspect or feature of the Program at any time without prior notice, even though such changes may affect the value of rewards or benefits already accumulated or earned and/or the ability to redeem accumulated rewards or benefits.

If the Program is terminated, your rewards and benefits will automatically terminate. We will advise Members of the effective date of termination of the Program, rewards and benefits.

If you decide you no longer want to be a part of the Program, you can opt-out in your My M∙A∙C account on the website or by informing an Artist at any M·A·C Cosmetics owned and operated retail store in the United States (excluding Massachusetts).